ELAVON PDQ TERMINALS & EPOS

FAQs

- We use our wealth of knowledge and experience of Payments to help UK businesses find the most suitable and cost-effective card payment solutions.
- This includes comparing providers for PDQ machines, EPOS systems, payment gateways, and merchant accounts.
- We offer online resources, online tools, remote consultations, and expert advice — all designed to help you avoid hidden fees, stay compliant and make informed decisions.
- Please see our Services and Useful Info pages to find out more!
- Yes. We are 100% independent and not tied to any single provider.
- Our goal is to help you choose the right solution for your business, not to sell you a specific product or service.
- Unlike many of our competitors, we work for you — not the payment companies!
We offer three levels of support:
- Free 15 minute Chat - to confirm if we can help you or answer simple queries
- Free Online Comparison – search and compare providers yourself
- Assisted Comparison (£50/hr) – get tailored advice from an expert remotely
- In-Person Specialist Support (from £350/day) – for larger or more complex needs
You’re always in control, and there are no hidden charges.
- Absolutely. Many businesses struggle to make sense of confusing fee breakdowns.
- With our Assisted Comparison service, we review your merchant statement line-by-line, explain all charges in plain English, and identify where you may be overpaying or misinformed.
- Yes. We provide clear, simple guidance on PCI DSS requirements.
- Whether you take payments in person, online, or by phone, we can help you understand what you need to do, how to stay compliant, and how to avoid PCI-related fees or penalties.
- Please just Book In for a 15 minute chat, 1 hour Assisted Review or Contact Us to see how we can help.
We can review your contract and help you understand your cancellation terms, exit fees, and whether switching is financially worthwhile.
If needs be, we can help you negotiate better rates with your current provider or help plan a switch at the right time.
- We work with businesses of all sizes — from independent retailers, cafés, and salons, to hotels, online shops, tradespeople, and multi-site operators.
- We specialise in supporting larger SME, Mid/Large Corp customers and/or those who operate in high risk trade sectors (such as travel, gamling and gaming, software, hotels, business taking high amounts of advanced payments).
- If you accept card payments in the UK, we can help.
- Yes. We can help you choose and integrate a payment gateway, explain how 3D Secure and SCA work, and make sure your checkout is fast, secure, and mobile-friendly.
- PLEASE NOTE : We are not web developers, so will likely need to work alongside & collaboratively with your own Web Developer or in-house development team.
- In some cases, if a business chooses to be introduced to a provider through us, we may receive either a referral fee, ongoing commission or a combination of both.
- This does not affect the price you pay and we will always be transparent about this.
- Our advice remains independent and unbiased - with our focus on being able to inform you well enough to make your own informed decision.
- We also regularly promote and work with providers who do not pay us anything - it all depends on what’s best for you.
- Where any bounty payment or commission is receivable for actions taken on your behalf, we will disclose this to you - and we may even be able to share some of this with you in certain circumstances!
Just choose the level of support you need:
- Use our free online comparison tools
- Book a one-to-one video consultation or free 15 minute chat
- Book a face-to-face site visit
Or simply contact us — we’ll be happy to point you in the right direction.